Terms and Conditions

Effective Date: April 13, 2025

Please read these Terms and Conditions (“Terms”, “Agreement”) carefully before using the Smokey&Shadow website (the “Site”) operated by Aksessories L.L.C. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Eligibility

To use this Site, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By using the Site, you represent and warrant that you meet the applicable age requirement and have the legal capacity to enter into this Agreement.

2. Products and Services

Smokey&Shadow offers pet products and accessories via a dropshipping model. We do not own, stock, or ship the items directly. All product fulfillment is handled by third-party suppliers.
We strive to provide accurate product information; however, we do not guarantee that product descriptions, pricing, images, or availability are free from errors. We reserve the right to modify or discontinue products or services at any time without prior notice.

3. Order Processing and Fulfillment

Upon placing an order, we transmit the order details to our supplier(s) for processing. Shipping times and delivery estimates are provided by the supplier and may vary depending on location, order volume, and other logistical factors.
While we make every effort to ensure timely processing, we are not liable for delays, losses, or damages caused by supplier or courier issues beyond our control.

4. Pricing and Payments

All prices displayed on the Site are in U.S. dollars unless stated otherwise. Prices are subject to change at any time.
We reserve the right to correct any pricing errors and to cancel any orders placed at an incorrect price. Full payment is required at the time of purchase using any of the supported payment methods available on the Site.
We use secure payment gateways, but we are not responsible for unauthorized transactions resulting from third-party breaches.

5. Returns and Refunds

Due to our dropshipping model, return and refund policies may vary depending on the specific product and supplier involved. Please refer to our [Return Policy] for detailed information.
If you wish to initiate a return or have questions regarding a refund, please contact us at support@smokeyandshadow.com.
We reserve the right to deny returns or refunds that fall outside of the supplier’s accepted terms or when products are returned damaged or used.

6. User Accounts

You may be required to create an account to access certain features of the Site. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
If you believe your account has been compromised, please notify us immediately. We reserve the right to suspend or terminate accounts suspected of fraudulent activity or Terms violations.

7. Intellectual Property

All content on this Site, including but not limited to text, graphics, images, logos, icons, and software, is the property of Aksessories L.L.C or its content suppliers and is protected by U.S. and international copyright, trademark, and intellectual property laws.
Unauthorized use, reproduction, or distribution of the content is strictly prohibited and may result in legal action.

8. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Aksessories L.L.C.
We do not endorse, monitor, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Accessing them is done at your own risk.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Aksessories L.L.C, its directors, officers, employees, or agents shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, inability to access the Site, or purchases made through the Site.
This includes but is not limited to damages for loss of profits, data, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.

10. Disclaimer of Warranties

The Site and all services, content, and products provided through it are offered on an “as-is” and “as-available” basis without warranties of any kind.
We make no guarantees regarding the accuracy, reliability, or completeness of the Site or its content, and disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Indemnification

You agree to defend, indemnify, and hold harmless Aksessories L.L.C, its affiliates, officers, directors, employees, and agents from any and all claims, liabilities, losses, damages, or expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any rights of a third party.

12. Governing Law

These Terms and any disputes arising from your use of the Site shall be governed by and construed in accordance with the laws of the State of [Insert State], United States, without regard to its conflict of law principles.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When changes are made, the revised Terms will be posted on the Site with a new effective date.
Your continued use of the Site following any updates signifies your acceptance of the revised Terms.

14. Contact Information

If you have any questions, concerns, or requests related to these Terms, please contact us at:

Aksessories L.L.C
Email: support@smokeyandshadow.com
Mailing Address: [Insert Physical Address]